CUSTOMER SERVICE

ERIK'S Customer Service

ERIK'S COVID-19 RESPONSE:

Please read Erik's letter regarding Covid-19 here. Please read about our extended convenient shopping options here.

At ERIK'S, our goal is to offer the best customer service and highest level of satisfaction not just in our industry, but for any industry.

Contact Us

Choose how you want to contact us. If it is outside of our customer service hours, we will respond as quickly as we can.

Web Store Customer Service Hours

Mon-Fri 10am - 8pm
Sat 10am - 6pm
Sun 12pm - 5pm
Times are in CST

Click for Live Chat
Phone: 877-885-2453
Call A Store: Find A Store
Visit Us: Find A Store

Products Not Available For Online Sales

Due to dealer agreements, we are unable to sell some brands on our web site directly online. To purchase these products, you must visit one of our stores or be in a Chicago Home Delivery zip code.

Note: we do offer Buy Online, Pick Up In-Store for all products.

Other Questions

For other questions, click for Live Chat, call 1-877-885-2453, or email us at help@eriksbikeshop.com.

Thank you for contacting ERIK'S Bike • Board • Ski!