ERIK'S Customer Service

2022 Winter Update

As you have probably heard, there have been issues with Bike, Ski and Snowboard limited inventory. We expect to continue to see challenges this season.

We want you to get the gear you need and so we are recommending you shop early. For anything needing to be shipped, please allow extra time to ensure you get your gear on time.

Have questions? Chat with one of our Gear Experts.

Helpful Information

Our goal is to offer the best customer service and highest level of satisfaction to you. Please click on any of the links below for more information:

How to Buy a Bike Online
Convenient Shopping Options
Shipping Info
Returns / Exchanges
Warranty Info
Rebate Info
Financing & Layaway
ERIK'S Extras
Low Price Guarantee
Store Finder
Search Your Orders

Products Not Available For Online Sales

Due to dealer agreements, we are unable to sell some brands on our website directly online. To purchase these products, you must visit one of our stores.

Note: we do offer Buy Online, Pick Up In-Store for all products.

Contact Us

Didn’t find what you were looking for? Our Customer Service Team is here to help.

Want to Live Chat with us? Click the red chat icon in the lower righthand corner of this screen.
Phone: 877-885-2453
Call a Store: Find A Store
Visit a Store: Find A Store

Online Customer Service Hours: (Times are in CST)
Mon-Fri 9am - 7pm
Sat 10am - 5pm
Sun 10am - 5pm

Thanks for shopping ERIK’S Bike Board Ski!