CUSTOMER SERVICE

ERIK'S Customer Service

ERIK'S COVID-19 RESPONSE:

Please read Erik's letter regarding Covid-19 here and about our extended convenient shopping options here.

HELPFUL INFORMATION:

Our goal is to offer the best customer service and highest level of satisfaction to you. Please click on any of the links below for more information:

How to Buy a Bike Online
Convenient Shopping Options
Shipping Info
Returns / Exchanges
Warranty Info
Rebate Info
Financing & Layaway
ERIK'S Extras
Low Price Guarantee
Store Finder
Search Your Orders
FAQs

Products Not Available For Online Sales

Due to dealer agreements, we are unable to sell some brands on our web site directly online. To purchase these products, you must visit one of our stores.

Note: we do offer Buy Online, Pick Up In-Store for all products.

Contact Us

Didn’t find what you were looking for? Our Customer Service Team is here to help.

Want to Live Chat with us? Click the red chat icon in the lower righthand corner of this screen.
Phone: 877-885-2453
Email: help@eriksbikeshop.com
Call a Store: Find A Store
Visit a Store: Find A Store

Online Customer Service Hours:
(Please note: Store hours vary and can be found on individual store pages):
Mon-Fri 10am - 8pm
Sat 10am - 6pm
Sun 12pm - 5pm
Times are in CST

Thanks for shopping ERIK’S Bike Board Ski!