BUY ONLINE — PICK UP IN-STORE

Buy Online — Pick up In-Store gives you the ease of buying online and picking up your order at your convenient ERIK'S location. Any item on our website qualifies for Buy Online — Pick up In-Store.*

Want to learn about all of our convenient shopping options? Go here. Interested in having your items shipped directly to your home? Go here.

*Please note, not all products are available to Buy Online, Pick Up In-Store at all locations.

Easy Step-By-Step Process:

Using our Buy Online — Pick up In-Store method is easy! Just follow these steps…

1. During Checkout, on the Billing/Shipping page choose In-Store Pick up and select the ERIK’S store that is convenient for you.
2. Within the Payment page, select the person allowed to pick up order. If the cardholder who placed the order will not be picking up the order, designate an Authorized Pick up Person.*
3. Complete the checkout.
4. You will receive an Order Confirmation and Finalized Order emails showing the Store (including its address) where you will pick up your order. Please review it for accuracy. Our Web Team will contact you if there are any anticipated delays.
5. Once your order is ready for pick up, we will contact you by phone and/or email.

*NOTE: For your security, only the Authorized Pick up Person can pick up your order. If the cardholder who placed the order will not be picking up the order, designate an Authorized Pick up Person. They must bring a copy of the Finalized Order email and a valid Picture ID.

Bikes, Snowboard, and Skis — Order Details:

If you purchased a bike, snowboard, or skis using our Buy Online — Pick up In-Store program, please note the following processes:

• Bikes - All bikes sold at ERIK’S, including bikes sold through Buy Online, Pick up In-Store, are thoroughly checked over by a professional mechanic. Once your bike has been checked over and ready for pick up, an ERIK’S staff member will contact you. Please note, not all bikes are available to Buy Online, Pick Up In-Store at all locations.

• Snowboards - If you order a Snowboard and Bindings that require professional setup, we will notify you once all items are at the store. You will need to visit the store to complete the setup and sign the releases. Our Service Team will then get the Snowboard setup for you at no charge. Please note, depending on workload at the store, you may need to come back for final pick up.

• Skis - If you order Skis that require professional setup, we will notify you once all items are at the store. You will need to visit the store to complete the setup and sign releases. Our Service Team will then get the skis setup for you at no charge. Please note, depending on workload at the store, you may need to come back for final pick up.

Frequently Asked Questions: