Posted March 19, 2020 in About ERIK'S by Amy Patee
We have taken steps to protect both you and our staff. We are following CDC guidelines for sanitation and health safety. We are also offering shopping options to reduce contact. Choose the option that’s best for you!
Stop by one of our locations to shop our huge selection of bikes, cycling apparel and gear, skis and snowboards. Or, bring your bike, ski or snowboard in for service.
When visiting us in-store, please follow the special shopping instructions signage and respect 6′ of social distancing at all times. We follow all local and state ordinances. View individual store pages here for the most up-to-date hours and announcements.
Shop our website anytime and have your order shipped directly to you. We can even ship select bikes, including Specialized closeout bikes*
*We are not allowed to ship to you some bikes listed on our website due to manufacturer restrictions. To search products that can be purchased online, in the left-hand sidebar choose “YES” under the “Sell Online” option.
Available at all stores, ERIK’S offers buy online, pickup in-store. Click here for more details.
For Curbside Pickup Option:
Available to any customer that would like to pickup their order without entering the store.
*At times our shops are very busy. It may take a few minutes to bring out your order. We appreciate your patience in advance. If you have trouble reaching us by phone, you can also come to the store’s entrance and the next available staffer will assist you.
We offer Curbside Service Drop-Off and Pickup at all ERIK’S stores to make it easier for you to get your bike, skis or snowboard ready to ride.
For Curbside Service Drop-Off:
*To expedite this process you can also scan the QR code from the “Digital Repair Service Check-In” Sign (posted at store entrances) and enter your service details. Once complete, an ERIK’S staffer will retrieve your bike/skis/snowboard.
For Curbside Service Pickup:
*Due to current demand our Service Departments are very busy. If you have trouble reaching us by phone upon arrival, you can also come to the store’s front entrance and the next available staffer will assist you.
We’re here for you! Feel free to give our customer service team a call at 877-885-2453 or chat with us live by clicking the red chat icon on the right hand side of every shopERIKS.com webpage. You can also review our FAQ page for answers to our most commonly asked questions.