Text With A Human: 952-243-5476
Live Chat: Click the chat icon in the lower righthand corner of this screen.
Phone: 952-351-9148
Email: braintrust@eriksbikeshop.com
Store: Find A Store
Toll Free: 877-885-2453
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Online Customer Service Hours
Mon-Wed & Fri: 9AM - 7PM
Thur: 11AM - 7PM
Sat-Sun: 10AM - 5PM
(Times are in CST)
Choose your preferred way to shop. You can browse items available at a specific store, available for delivery to your home, or our entire catalog including non-shippable items.
We will display all products that are available.
We will exclusively display products that are available for delivery.
Bicycles are designed to last a long time as long as you keep them in good condition. Let us help! Keep your bike in peak performance with ERIK'S Care one- or two-year service plans and save money on service costs.
Compare & choose from different service plan options tailored to your needs as a rider:
| Service | Standard Service Plan | Performance Service Plan |
|---|---|---|
| Flat fix/tube install (parts not included) |  |
|
| Derailleur adjustments | |
|
| Brake adjustments | |
|
| Disc brake rotor true | |
|
| Drivetrain lubrication | |
|
| Cable and housing lubrication | |
|
| Front-wheel hub adjustments | |
|
| Rear-wheel hub adjustments | |
|
| Electronic shifting firmware update | |
|
| Wheel truing | |
|
| Suspension stanchion lubrication | |
|
| Firmware updates (electric bike only) | |
|
| Winter disc brake bleed service (1x per year) | |
|
| Winter front suspension oil change (1x/year) | |
|
| Winter rear shock air can service (1x/year) | |
|
| Winter tubeless sealant replacement (1x/year) | |
|
The Standard Bike Service Plan is perfect for any cyclist interested in keeping their bike in great riding condition. It's designed for bikes that get low to moderate usage.
Bring your bike in for adjustments as often as you need. We will fix those annoying rattles, adjust brakes so they have full stopping power, lube your chain and cables, and true your wheels if they get out of alignment. Got an electric bike? We'll keep it updated with the latest firmware.
Is keeping your bike in peak performance important to you? The Performance Service Plan is designed for bikes that get moderate to heavy usage. Do you mountain bike often? Do you commute by bike regularly? Are you a gravel grinder? If yes, this plan is for you.
The Performance Service Plan contains all the elements of the Standard Bike Service Plan, including drivetrain lubrication, wheel truing, brake adjustments, and Di2 firmware updates. It also includes specialty services like disc brake bleed, front suspension oil change, rear shock air can service, and tubeless sealant replacement.
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