The North Face – Page 2 – ERIK'S Bike Board & Ski

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Bike Service Plans

Bicycles are designed to last a long time as long as you keep them in good condition. Let us help! Keep your bike in peak performance with ERIK'S Care one- or two-year service plans and save money on service costs.

COMPARE:

Compare & choose from different service plan options tailored to your needs as a rider:

Service	Standard Service Plan	Performance Service Plan
Flat fix/tube install (parts not included)
Derailleur adjustments
Brake adjustments
Disc brake rotor true
Drivetrain lubrication
Cable and housing lubrication
Front-wheel hub adjustments
Rear-wheel hub adjustments
Electronic shifting firmware update
Wheel truing
Suspension stanchion lubrication
Firmware updates (electric bike only)
Winter disc brake bleed service (1x per year)
Winter front suspension oil change (1x/year)
Winter rear shock air can service (1x/year)
Winter tubeless sealant replacement (1x/year)

SUMMARY:

STANDARD SERVICE PLAN - ANALOG BIKE & ELECTRIC BIKE

The Standard Bike Service Plan is perfect for any cyclist interested in keeping their bike in great riding condition. It's designed for bikes that get low to moderate usage.

Bring your bike in for adjustments as often as you need. We will fix those annoying rattles, adjust brakes so they have full stopping power, lube your chain and cables, and true your wheels if they get out of alignment. Got an electric bike? We'll keep it updated with the latest firmware.

PERFORMANCE SERVICE PLAN - ANALOG BIKE & ELECTRIC BIKE

Is keeping your bike in peak performance important to you? The Performance Service Plan is designed for bikes that get moderate to heavy usage. Do you mountain bike often? Do you commute by bike regularly? Are you a gravel grinder? If yes, this plan is for you.

The Performance Service Plan contains all the elements of the Standard Bike Service Plan, including drivetrain lubrication, wheel truing, brake adjustments, and Di2 firmware updates. It also includes specialty services like disc brake bleed, front suspension oil change, rear shock air can service, and tubeless sealant replacement.

The plan is not transferable to another customer.
The plan is not transferable to another bicycle.
All products must be physically brought to an ERIK'S location for work. No reimbursements for transportation or work done at non-ERIK'S locations are included.
The cost of parts is NOT included. Service plans cover labor only (for example, tires, tubes, tire sealant, and cables are not included).
A few select Performance Service Plan services can only be done one time per 12 months of the plan: disc brake bleed, front suspension oil change, rear shock air can service, and tubeless sealant replacement. (Two times total if the plan is two years in length.) If one of these services is needed more frequently, the standard labor charge will apply.
A few select Performance Service Plan services can only be done from October through February: disc brake bleed, front suspension oil change, rear shock air can service, and tubeless sealant replacement. If one of these services is needed at other points in the year, the standard labor charge will apply.
Service required as a result of misuse/abuse, rental/commercial use, racing, stunt riding or jumping, or alteration is not covered.
Service plans are not available to purchase for used bikes and select new bikes.
ERIK'S reserves the right to refuse service. The only solution is to refund the unused portion of the purchase price of the service plan.
Whether a service or repair is covered under the plan is at the discretion of the management of ERIK'S.