Manufacturer Exclusions and Availability

Due to vendor agreements:

  • We are unable to include certain brands or models in price promotions or sales.
  • We are unable to advertise sale pricing on certain products.
  • We are unable to sell certain products through our website.

What does this mean to our customers?
We use tags and messages to define the exclusions and restrictions placed upon us by our vendors.

  • Price Lower In-Store
    When you see this tag on a product, it is on sale, however, we are unable to tell you the sale price on our website.
  • Available In-Store Only
    When you see this tag on a product, it is available only at our retail stores. The vendor will not allow us to sell it online.
  • Available In-Store or Online
    When you see this tag on a product, it is available at our retail stores or can be purchased online.
  • Available Online Only
    When you see this tag on a product, it is not at our retail stores. This product can only be purchased online via our website.

Customer Service

If you have questions related to this information, please call customer service at 1-877-885-BIKE (1-877-885-2453) or e-mail us at webservice@eriksbikeshop.com.