Check out our easy 30 day return policy at Erik's!

Erik's Easy Returns

Return of In Store Purchases

Erik's will gladly accept returns within 30 days of original purchase date. Items must be in new condition, with original packaging and include all manuals and accessories provided with the product.
  • Returns may be made at any Erik's location with the exception of bicycles, which must be returned to the Erik's location they were purchased from.
  • Unsealed DVD's may not be returned.
  • Refunds for credit card purchases will be credited to the card used for the original purchase.
  • Refunds for cash purchases will be paid in cash up to $75.
  • A refund check will be issued for purchases made by personal check and cash returns over $75. The refund check should arrive via mail 7-10 business days from the date we receive the return. Refunds for purchases made with an Erik's Gift Card or Erik's Store Credit will have a new store credit issued.
Please provide us with your original receipt number and product ID number(s) for prompt service. For return questions please call customer service at 1-877-885-BIKE (1-877-885-2453) or e-mail us at webservice@eriksbikeshop.com.

Return of Web Store Purchases

Erik's will gladly accept returns within 30 days of original purchase date. Items must be in new condition with original packaging and include all manuals and accessories provided with the product. You must also return any promotional or complimentary gift items provided with your original purchase.
  • Unsealed DVD's may not be returned.
  • You may return merchandise to an Erik's retail store or by mail. Please use return/exchange form and instructions provided with your purchase.
  • Use the original shipping container and packing materials, if possible.
  • You will be responsible for correctly packaging your return item so it is not damaged in shipping.
  • You will be responsible for all shipping charges for returned merchandise.
  • Refunds for a credit card purchase will be credited to the card original purchase was made on.
  • Refunds for purchases made with an Erik's Gift Card or Erik's Store Credit will have a new store credit issued.
Please provide us with your original receipt number and product ID number(s) for prompt service. For return questions please call customer service at 1-877-885-BIKE (1-877-885-2453) e-mail us at webservice@eriksbikeshop.com.

If you are still not comfortable ordering on-line, we accept orders by phone and mail in addition to on-line service. How you place the order is up to you, be assured your order will be processed in a safe and expedient manner.




 


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